How long will it take to get my order?

Typically we can meet any delivery date.  Our website provides delivery dates and pricing in the shipping options section for all UPS shipping options.  We offer USPS Priority Mail as a shipping option primarily for smaller items to save on shipping charges however please be advised this is not time guaranteed and we do not offer refunds for delayed shipments using this service.

Our standard production time is 3 business days plus shipping time.  We also offer two rush options to get your order to you even faster:
    1) Rush processing in 1 business day for a flat fee of $25
    2) Turbo Partner Service for rush delivery within 3 business days for a flat fee of $25 plus UPS Ground Shipping Charges

We offer the following shipping methods: UPS Ground, 3 Day Air, 2 Day Air and Next Day Air Services.  For standard shipping add the number of business days shown in the map below plus the days of processing.  For rush shipping we can ship by UPS 3 Day Air, 2 Day Air, Or Next Day Air. We also offer U.S. Priority Mail Service (2-3 Business Days) as an alternative to UPS and for Hawaii, Alaska, U.S. Territories, and Military Shipments.  This service is also good for small packages shipped within the United States.  Please be advised that with Priority Mail Service we do not guarantee a delivery date like we do for UPS.  Please allow normal processing time.

All shipping options, pricing, and estimated delivery dates will be provided for your order in the checkout area so you can chose the service that meets your needs.  Please note that selecting the "Rush this Order" or Turbo Partner Service Options does not change the estimated delivery date.  Please subtract 2 business days from the estimated  delivery date for the "Rush This Order" option and please allow 3 business days from receipt of your order for delivery using the Turbo Partner Service.

We ship APO and FPO shipments by USPS Priority Mail Service.  Each package is insured.  Delivery dates cannot be guaranteed but generally it takes 3 business days for us to complete the order once we receive it and typically delivery takes between an additional 10-20 days depending on your location.

Custom Trophies typically require 2 weeks to make before they are shipped.

UPS Ground Shipping Time Estimates

*Please note transit days are calculated as BUSINESS Days and do not include processing time*

Turbo Partner Service

Introducing our Turbo Partner Service.  This shipping service will deliver your order within 3 business days.  All it takes is a little work from you.

For a flat fee of $25 per order plus UPS Ground shipping charges we can now deliver your order within 3 business days of receipt.  This service offers considerable savings for last minute orders big or small. 

How do we do it?
We utilize our extensive distribution network across the contiguous United States to drop ship your awards directly to you from a nearby location.  This can save you substantial shipping costs versus air shipment.

What's the Catch?
We send the name plates that attach to your awards with your personalized text in a separate shipment.  You must attach the name plates to your awards by removing the adhesive backing.  The name plates are express shipped but for a fraction of the cost of sending the completed award.  A little work on your end can result is substantial savings for you.  This offer is only available in the contiguous United States.

How to Order?
1) Select the Turbo Shipping option by clicking the box next to the option in the shopping cart so a check mark appears
2) Select the UPS Ground Shipping Option on the Shipping Options Page
3) Indicate the date order needed in the provided field (please allow 3 business days)

Note: Processing for orders placed after 12:00pm EST will begin the following business day.  Please also note that checking the Turbo Partner order option does not change the estimated delivery date provided by our system in the checkout area.  However you can expect to receive your order within 3 business days of when your order is placed.  Business days does not include holidays, Saturdays, or Sundays.

What Products are Included?
Turbo Partner Service is available on all resin trophies, medals, trophy cups, photo plaques, and picture frames.

What Products are Not Available on the Turbo Partner Service?
Engraved Awards
Acrylic Awards
Column Trophies
Custom Trophies
Non-Resin Trophies
Plaques, excluding Photo Plaques
Pins
T-Shirts

For questions about a specific item please contact us.